GORJO DESIGNS – PRIVACY POLICY

 

This Privacy Policy sets out Gorjo Designs Pty Ltd (ABN 68 166 955 737), its successors and assignees (referred to as “we”, “us” and “our”) commitment to protecting theprivacy of your personal information that we collect through this website www.gorjodesigns.com (Site) or directly from you, being the person, organisation or entity that uses our Site or services (referred to as “you” or “your”). 

Please read this Privacy Policy carefully.  Please contact us if you have any questions – our contact details are at the end of this Privacy Policy.

You must not use the Site if you are not 18 years of age or older, or have the consent of a legal guardian who is 18 years or older.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and consented to it.  

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site, any products and services offered on the Site and any services offered other than via the Site.

 

1. Collection of personal information

Personal information: The type of information we collect may include:

  • name;

  • images;

  • Skype username;

  • contact details including email address, address, payment information and telephone number;

  • demographic information such as postcode, city or country; and

  • any other information requested on this Site or otherwise requested by us or provided by you.

Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. 

Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback.  Providing this information is optional to you. 

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

 

2.  Collection and use of personal information

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

In addition, we collect and use the information for purposes including:

  • to contact and communicate with you;

  • to process transactions;

  • for internal record keeping;

  • for market research and business development including website development;

  • for marketing including direct marketing;

  • to run competitions or offer additional benefits to you; and

  • to send you promotional information about third parties that we think may be of interest to you; and

  • for data analytics purposes.

 

3.  Disclosure of personal information to third parties

We may disclose personal information to:

  • credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;

  • courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;

  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and

  • third parties to collect and process data including Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible by law our user databases, together with any personal information and non-personal information contained in those databases.  This information may be disclosed to a potential purchaser.  We would seek to only disclose information in good faith.

 

4.  Your rights and controlling your personal information

Choice and consent: Providing us with your personal information is optional to you.   You can choose not to provide personal information.  When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.

Your provision of third party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.

Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy. 

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email.  We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach.  We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us using the details below.

5.  International privacy laws and your rights under the GDPR

If you are visiting the Site from outside of Australia, please be aware that you are sending information to Australia where my servers are located. Information you submit may then be transferred within Australia or back out of Australia to other countries outside of your country of residence, depending on the type of information and how it is stored by me. These countries (including Australia) may not necessarily have data protection laws as comprehensive protective as your country of residence; however, my collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

If you are a member of the European Union (EU), you have special rights under the GDPR. Those include: You have the right to object to the processing of your data and the right to portability of your data. All complaints must be sent to zoe@gorjodesigns.com. You also have the right to erasure, rectification, access, or to seek restrictions to the processing of your personal data in our system. To the extent you provide consent to our processing of your personal data, you have the right to withdraw that consent at any time. Any withdrawal of consent does not apply to data collected lawfully prior to such consent. You have the right to lodge a complaint with a supervisory authority containing jurisdiction over GDPR related issues.

6.  Storage and security

We are committed to ensuring that the information you provide is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We may use third parties, including reputable cloud storage providers, to store and process information you provide to us.  This may include parties located, or that store data, outside of Australia.

No information transmitted over the Internet can be guaranteed to be secure.  We cannot guarantee the security of any information that you transmit to us, or receive from us.  The transmission and exchange of information is carried out at your own risk.  Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. 

8.  Cookies & Web Beacons

We may use cookies on this Site from time to time.  Cookies are text files placed in your computer's browser to store your preferences.  Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information.  However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.

We may use web beacons on this Site from time to time.  Web beacons or clear.gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page.  For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

We may use Google Analytics to collect and process data.  To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.

9.  Links to other websites

Our Site may contain links to other websites of interest.  We do not have any control over those websites.  We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.

10.  Amendments

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion.  Your continued use of our Site or services following any amendments indicates that you accept the amendments.  You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

For any questions or notice, please contact our Privacy Officer at:

Gorjo Designs Pty Ltd (ABN 68 166 955 737)

PO Box 986, Kent Town, SA 5071

Email: zoe@gorjodesigns.com